Text Messaging Program 

NNSN Messaging Program Overview

Participant in the New Nurse Support Network (NNSN) research study will be invited to opt in to the NNSN messaging program.  The text messaging program is intend to inform participants of upcoming surveys, featured content, calenar remindres  and activities sent to their cell phones as part of supporting new nurses with self-care stress and anxiety. 

Consent and Participation

All participants provide documented informed Text Messaging consent prior to enrollment (an email PDF form). A copy of a blank PDF form is can be seen here.
Consent explicitly includes permission to:

• Share a mobile phone number with the research team

• Receive study-related text messages (SMS/MMS)
  
  

Participation is voluntary. Participants may opt out or withdraw at any time without penalty.  These messages are non-commercial, non-marketing, and are sent solely for research and participant support purposes.

What text messages (SMS/MMS) are used for

Text messages sent through the NNSN program may include:

• Survey reminders related to the research study

• Study activity reminders, such as links to surveys, videos, or documents

• Scheduling reminders for study-related activities

• Include embedded web links to the featured content and the NNSN participant site.
  
  

Some participants may also be encouraged to visit a private, member-only website that provides evidence-based resources to support wellbeing, resilience, and professional transition during the first year of nursing practice.

Message Frequency

Participants will receive no more than  4 messages per month.
Message frequency is limited and predefined as part of the IRB-approved research protocol.
Message & data rates may apply.
Charges are determined by your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages. 

Opt-Out and Help

Participants may opt out of the message program at any time by:

• Replying STOP to any study text message

• Visiting the participant Help page on the NNSN website

• Contacting the study team using the support information below
  
  

After texting STOP, you will receive one final confirmation text. No further messages will be sent to your mobile device unless you re-enroll. Opting out of messaging does not terminate your participation in the NNSN research study; however, future communication may occur via other study approved channels.

For assistance, participants may reply HELP to any study message or contact the research team directly.

Support Contact

For questions about the study or text messaging program, please contact:

NNSN Study Team
Email: NNSN_support@prestoninformatics.com

Compliance and Ethics Statement

This research study has received Institutional Review Board (IRB) approval through Towson University and follows all federal and ethical guidelines for human subjects research.

Text messaging is an IRB-approved component of the research intervention and is used exclusively to deliver scheduled, non-commercial messages related to participant wellbeing and study activities. No marketing, solicitation, or third-party data sharing occurs. Participant confidentiality is protected in accordance with university data security standards.